{"id":397,"date":"2026-07-09T11:19:35","date_gmt":"2026-07-09T11:19:35","guid":{"rendered":"https:\/\/woonatelierbe.com\/?page_id=397"},"modified":"2026-07-09T11:20:59","modified_gmt":"2026-07-09T11:20:59","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/woonatelierbe.com\/?page_id=397","title":{"rendered":"Return &#038; Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"397\" class=\"elementor elementor-397\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23525f56 e-flex e-con-boxed e-con e-parent\" data-id=\"23525f56\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b6fdcd2 elementor-widget elementor-widget-text-editor\" data-id=\"7b6fdcd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"307\" data-end=\"560\">At <strong data-start=\"310\" data-end=\"331\">Woonatelier Clair<\/strong>, we are committed to providing professional interior design, interior architecture, renovation planning, and consultation services. This Return &amp; Refund Policy explains how cancellations and refunds are handled for our services.<\/p>\n<h2 data-section-id=\"1b5lfe3\" data-start=\"562\" data-end=\"573\">Services<\/h2>\n<p data-start=\"575\" data-end=\"691\">As we provide <strong data-start=\"589\" data-end=\"638\">professional design and consultation services<\/strong>, no physical products are sold through this website.<\/p>\n<h2 data-section-id=\"qg5tec\" data-start=\"693\" data-end=\"706\">Quotations<\/h2>\n<p data-start=\"708\" data-end=\"881\">Requesting a quotation does not create a purchase agreement or payment obligation. A project begins only after the quotation has been accepted and confirmed by both parties.<\/p>\n<h2 data-section-id=\"siyzgh\" data-start=\"883\" data-end=\"899\">Cancellations<\/h2>\n<p data-start=\"901\" data-end=\"1041\">If you need to cancel a scheduled consultation or service, please notify us as soon as possible by emailing <strong data-start=\"1009\" data-end=\"1040\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1011\" data-end=\"1038\">contactus@woonatelierbe.com<\/a><\/strong>.<\/p>\n<p data-start=\"1043\" data-end=\"1129\">Cancellation requests are reviewed individually depending on the stage of the project.<\/p>\n<h2 data-section-id=\"vz2x3a\" data-start=\"1131\" data-end=\"1152\">Refund Eligibility<\/h2>\n<p data-start=\"1154\" data-end=\"1191\">Refund requests may be considered if:<\/p>\n<ul data-start=\"1193\" data-end=\"1378\">\n<li data-section-id=\"yieju6\" data-start=\"1193\" data-end=\"1247\">A service has been paid for but has not yet started.<\/li>\n<li data-section-id=\"1cxlwy0\" data-start=\"1248\" data-end=\"1325\">The cancellation request is received before any project work has commenced.<\/li>\n<li data-section-id=\"yp2s9n\" data-start=\"1326\" data-end=\"1378\">Both parties mutually agree to cancel the project.<\/li>\n<\/ul>\n<h2 data-section-id=\"xo1f7x\" data-start=\"1380\" data-end=\"1406\">Non-Refundable Services<\/h2>\n<p data-start=\"1408\" data-end=\"1452\">Refunds are generally <strong data-start=\"1430\" data-end=\"1447\">not available<\/strong> for:<\/p>\n<ul data-start=\"1454\" data-end=\"1701\">\n<li data-section-id=\"1thicvb\" data-start=\"1454\" data-end=\"1488\">Completed consultation sessions.<\/li>\n<li data-section-id=\"3cvgzs\" data-start=\"1489\" data-end=\"1594\">Design concepts, drawings, layouts, or planning documents that have already been prepared or delivered.<\/li>\n<li data-section-id=\"1bttq0j\" data-start=\"1595\" data-end=\"1645\">Services that have been substantially completed.<\/li>\n<li data-section-id=\"1dhlwv3\" data-start=\"1646\" data-end=\"1701\">Work completed according to the agreed project scope.<\/li>\n<\/ul>\n<h2 data-section-id=\"10v7j1c\" data-start=\"1703\" data-end=\"1720\">Payment Method<\/h2>\n<p data-start=\"1722\" data-end=\"1813\"><strong data-start=\"1722\" data-end=\"1813\">We invoice all bookings. Payment is made by bank transfer after receiving your invoice.<\/strong><\/p>\n<p data-start=\"1815\" data-end=\"1895\">This website does not process online payments or store payment card information.<\/p>\n<h2 data-section-id=\"1o12h8g\" data-start=\"1897\" data-end=\"1917\">Refund Processing<\/h2>\n<p data-start=\"1919\" data-end=\"2098\">Where a refund is approved, it will be processed using the original bank transfer details provided by the client. Processing times may vary depending on the financial institution.<\/p>\n<h2 data-section-id=\"qu2vwt\" data-start=\"2100\" data-end=\"2125\">Changes to This Policy<\/h2>\n<p data-start=\"2127\" data-end=\"2269\">We may update this Return &amp; Refund Policy from time to time. Any changes will be posted on this page together with the updated effective date.<\/p>\n<h2 data-section-id=\"1yfsxj7\" data-start=\"2271\" data-end=\"2284\">Contact Us<\/h2>\n<p data-start=\"2286\" data-end=\"2369\">If you have any questions regarding this Return &amp; Refund Policy, please contact us:<\/p>\n<p data-start=\"2371\" data-end=\"2392\"><strong data-start=\"2371\" data-end=\"2392\">Woonatelier Clair<\/strong><\/p>\n<p data-start=\"2394\" data-end=\"2436\"><strong data-start=\"2394\" data-end=\"2404\">Email:<\/strong> <strong data-start=\"2405\" data-end=\"2436\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2407\" data-end=\"2434\">contactus@woonatelierbe.com<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At Woonatelier Clair, we are committed to providing professional interior design, interior architecture, renovation planning, and consultation services. This Return &amp; Refund Policy explains how cancellations and refunds are handled for our services. Services As we provide professional design and consultation services, no physical products are sold through this website. Quotations Requesting a quotation does [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-397","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/woonatelierbe.com\/index.php?rest_route=\/wp\/v2\/pages\/397","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/woonatelierbe.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/woonatelierbe.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/woonatelierbe.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/woonatelierbe.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=397"}],"version-history":[{"count":4,"href":"https:\/\/woonatelierbe.com\/index.php?rest_route=\/wp\/v2\/pages\/397\/revisions"}],"predecessor-version":[{"id":401,"href":"https:\/\/woonatelierbe.com\/index.php?rest_route=\/wp\/v2\/pages\/397\/revisions\/401"}],"wp:attachment":[{"href":"https:\/\/woonatelierbe.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}