Welcome to Woonatelier Clair. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us regarding our interior design services.
Information We Collect
We may collect the following information when you use our website:
- Full Name
- Email Address
- Phone Number
- Project Information
- Messages submitted through our contact or quote request forms
- Technical information such as IP address, browser type, device information, and website usage data collected through cookies and analytics tools.
How We Use Your Information
Your information may be used to:
- Respond to your enquiries.
- Provide quotations and consultation services.
- Communicate regarding your project.
- Improve our website and services.
- Maintain website security.
- Comply with legal obligations.
We do not sell your personal information to third parties.
Sharing Your Information
We may share your information only when necessary with trusted service providers that help us operate our website or deliver our services. Information may also be disclosed if required by law.
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your personal data.
- Request restriction of processing.
- Object to certain processing activities.
- Request a copy of your personal information where applicable.
Marketing Communications & Opt-Out
If you receive promotional or marketing communications from us, you may opt out at any time by:
- Clicking the Unsubscribe link included in our marketing emails (where available), or
- Sending your request to [email protected] with the subject line “Opt-Out Request”.
We will process your request within a reasonable timeframe. Please note that you may still receive communications related to active enquiries or ongoing projects.
Cookies
Our website uses cookies to improve functionality, analyze website traffic, and enhance user experience. You can control or disable cookies through your browser settings.
Third-Party Services
Our website may contain links to third-party websites or use third-party services such as analytics or embedded maps. We are not responsible for the privacy practices of those third parties.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Woonatelier Clair
Email: [email protected]